We at Coldwell Banker Roth Wehrly Graber (CBRWG) recognize
the importance of protecting the privacy of certain information ("Information")
collected about our customers and prospective customers (referred to as "Customers,"
"you" or "your"). This privacy statement discloses what
information we gather, how we use it, and how to correct or change it. At CBRWG
it is our intention to give you an understanding about how we collect your Information
and the use we make of it in the course of our business.
To that end, CBRWG gathers two types of information about
Customers: data that Customers provide through optional, voluntary registration
on our sites; and data CBRWG gathers through aggregated tracking, mainly by
tallying page views throughout our sites. Such information enables us to tailor
our content to fit Customers' needs better and to help our advertisers understand
our audience. Because CBRWG derives its revenue mainly from advertising and
e-commerce, providing such aggregated data is essential to keeping our service
free to Customers. However, be assured that CBRWG will not disclose personal
Information to third parties without your consent, except as may be noted in
this Privacy Policy or disclosed to you when the Information is submitted.
How does CBRWG collect Information?
Optional registration
We collect information by specifically requesting
it from you. Generally this occurs when you register at a site or request information
or a service. Usually, the CBRWG sites and CBRWG's service partners use your
information to operate the sites and to deliver services. CBRWG sites also use
your information to inform you about other products or services available from
CBRWG and its affiliates.
Usage tracking
Use of Internet Protocol ("IP") Addresses :
An IP address is a unique number that is automatically assigned
to your computer whenever you're surfing the Internet so that your computer
can be identified by the main computers, known as "Web servers," that
"serve up" Web pages.
CBRWG and/or its affiliates collect IP addresses for the purposes
of system administration, to report aggregated information to our advertisers,
and to audit the use of our site. When Customers request pages from CBRWG's
and/or its affiliates' sites, our servers log the Customers' IP addresses. We
do not normally link IP addresses to anything personally identifiable, which
means that a Customer's session will be logged, but the Customer will remain
anonymous to us. We can and will use IP addresses to identify a Customer when
we feel it is necessary to enforce compliance with our site terms of use or
terms of service or to protect our service, site, customers or others.
Use Of Cookies
What are cookies? Cookies are small pieces
of information that a Web site sends to yours computer for record-keeping purposes,
which information is stored in a file on your computer. Cookies make Web surfing
easier for you by saving your preferences so that we can use the saved information
to facilitate your use of our Web site when you return to the site. Cookies
do not tell us your individual identity unless you have chosen to provide it
to us. We never save passwords or credit card information in cookies. The use
of cookies is an industry standard, and as such, you'll find that most major
Web sites use them.
By showing how and when Customers use a site, cookies help
us see which areas are popular and which are not. Many improvements and updates
to the site are based on such data as total number of visitors and pages viewed.
This information is most easily tracked with cookies. We use the information
from cookies to provide services better tailored to our Customers' needs.
Most cookies expire after a defined period of time, or you
can delete your cookie file at any time. Most browsers are initially set up
to accept cookies. You can reset your browser to refuse all cookies or indicate
when a cookie is being sent. However, note that some parts of CBRWG and/or its
affiliates' services will not function properly or may be considerably slower
if you refuse cookies. For example, without cookies, you will not be able to
set personalized preferences, and/or may have difficulty completing marketing
transactions.
CBRWG and/or its affiliates have two primary uses for its
cookies. First, we use them to specify a Customer's preferences. For example,
Customers can choose to have their account information saved so they do not
have to login to the My CBRWG system every time they come to the site to view
saved properties and searches. Second, we use cookies to track Customers' Web
site usage trends and patterns. This helps us understand our Customers' needs
better and improve areas of CBRWG's and/or its affiliates services that our
Customers find valuable. While both of these activities depend on the use of
cookies, you have the option of disabling the cookies via your browser preferences.
You may occasionally get cookies from our advertisers. CBRWG
and/or its affiliates do not control these cookies. The use of advertising cookies
sent by third-party servers is standard in the Internet industry.
With whom does CBRWG share my Information?
As a general rule CBRWG will not disclose any specific personal
information that you submit to us about you ("Personal Information")
in a manner that connects you with the Personal Information, except when we
have your permission or under special circumstances, such as when we believe
in good faith that the law requires it or under the circumstances described
below. The following describes some of the ways that your Personal Information
may be disclosed.
Business Partners & Sponsors: CBRWG may disclose some
or all of your Personal Information to business partners or sponsors, but this
use will be specifically described to you prior to data collection or prior
to transferring the data. Many promotions offer opportunities to request additional
information from sponsors. By requesting more information, you give CBRWG permission
to transfer your Personal Information to the sponsor so they can fulfill your
request. In many instances, only your e-mail address will be shared. If more
Personal Information will be shared with the sponsor, you will be notified prior
to the transfer.
Third Party & Aggregate Data: From time to time, you may
be offered the opportunity to receive materials or special offers from third
parties. If you opt to receive information from these third parties, CBRWG will
(with your permission) share your name and e-mail address with such third parties.
Under confidentiality agreements, CBRWG may match Personal Information with
third party data. Also, CBRWG may keep track of what portions of the Web site
Customers are visiting and other Customer statistics, and aggregate this information
to help us create a better experience for users of our Web site. This is all
done without knowing your name or other Personal Information in order to describe
our viewers and services to prospective partners, advertisers, and other third
parties, and for other lawful purposes.
Other: CBRWG may also disclose account Information in special
cases when we have reason to believe that disclosing this Information is necessary
to identify, contact or bring legal action against someone who may be violating
CBRWG's terms of use or terms of service, or may be causing injury to or interference
(either intentionally or unintentionally) with any of CBRWGs rights or property,
other CBRWG Customers, or anyone else. CBRWG may disclose or access account
Information when we believe in good faith that the law requires it and for administrative
and other purposes that we deem necessary to maintain, service, and improve
our products and services.
How can you control the usage of Information?
In case you change your mind or some Personal Information
changes (such as your zip code or e-mail address), we will try to provide a
way to correct, update or remove the Personal Information that you give us.
We also give you the opportunity to control the communications we direct to
you. We offer Customers the opportunity to "opt out" of having Personal
Information shared with parties outside of CBRWG and/or its affiliated companies.
If a Customer wishes to update Personal Information or objects to any usage
provided herein for any reason, he/she may e-mail the requested change to: help@coldwellbanker.com
What happens when you link to a third party site?
You should be aware that when you are on CBRWG's and/or its
affiliates' sites you could hyperlink or be directed to other sites that are
beyond our control and/or outside our service. For example, if you "click"
on a banner advertisement or a coldwellbanker.com search result, the "click"
may transfer you off the coldwellbanker.com site. These other sites may include
sites of advertisers, sponsors and partners that may use CBRWG's and/or its
affiliates' logo as part of a co-branding agreement. These other sites may send
their own cookies to Customers, collect data, or solicit Information.
CBRWG and its affiliates do not control such sites, and, therefore,
are not responsible for their contents or the hyperlinks or advertising they
choose to place on such sites. CBRWG's and/or its affiliates' inclusion of hyperlinks
to these sites do not imply any endorsement of the material on such sites or
any association with their operators. CBRWG's policy does not extend to anything
that is inherent in the operation of the Internet, which is beyond CBRWG's and
its affiliates' control.
Please keep in mind that whenever you give out information
online (for example, via message boards or chat) that information can be collected
and used by people you don't know. While CBRWG and its affiliates strive to
protect their Customers' information and privacy, we cannot guarantee the security
of any information you disclose online, and you disclose such information at
your own risk.
Is my Information secure from others using the CBRWG
site?
The importance of security of all information associated with
our Customers is an important concern to us. We exercise care in providing secure
transmission of your information from your computer to our servers. Unfortunately,
no data transmission over the Internet can be guaranteed to be 100% secure.
As a result, while we strive to protect your information, CBRWG and its affiliates
can't ensure or warrant the security of any information you transmit to us or
from our online products or services, and you do so at your own risk. Once we
receive your transmission, CBRWG uses industry standard efforts to safeguard
the confidentiality of your information, such as firewalls and Secure Socket
Layers. However, "perfect security" does not exist on the Internet.
YOUR ACCEPTANCE OF THESE TERMS
By using this site, you signify your agreement to CBRWG 's
Privacy Policy. IF YOU DO NOT AGREE WITH THIS POLICY, PLEASE DO NOT USE THIS
SITE. Your continued use of CBRWG's and/or its affiliates' sites following the
posting of changes to these terms will mean you accept those changes.